Only accounts that are designated as administrator accounts can recover passwords/usernames through this tool. If you are not an administrator account of your agency, contact your administrator to recover your password/username.

If you are an FGI employee go here.

If you forgot your password, you can use your username and email address on file to reset your password.

Forgot my password

If you forgot your username, you can use the email address on file to recover your username.

Forgot my username